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How effective is your staff training and development plan?

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Over the 13 years I have been involved with writing, developing and delivering staff training - one of the biggest questions is always, "what difference did it make?" "Did we actually understand what the training did and importantly, was it worth the investment?" Many training consultants and companies will create various documents, matrices, analysis forms and so on - but what about if your training programme actually delivered tangible numbers, new client names and importantly traceable income? What if the training programme I ran, actually could deliver income? That's what I do and have done for many years. Clients like Anglian Water, Autoglym, Hanson, RBS, United Utilities, Bupa, England Golf and many more, have taken real benefit from the realistic performance training that I have run with them. Working on site if required, with your sales and management teams, I can build and deliver a programme for you and your business that will deliver resu...

E-learning - why should I choose it?

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For many companies and businesses, maintaining an effective learning and development programme is both time consuming and requires investment. Planning and running an in company programme can be cost and time restrictive, thus prohibiting the development of your staff. More and more companies are now embracing and encouraging online e-learning and in many cases we are seeing this become a true blended process, combining the e-learning with on site in company facilitation. WHY SHOULD I CHOOSE E-LEARNING? It's Cost Effective and Saves Time By reducing the time taken away from work, removing travel expenditures and printed material costs, online learning helps you to save time and money. Learning Anytime Many face to face courses only operate within normal working hours. Undertaking the course at a time to suit you will minimise the impact of interruptions and disturbances. It Makes Tracking Course Progress Simple Perhaps the most important aspect of using computers...

Do you really know your products & services?

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Business Trends - #1 One of the main drivers is the push to have more subject matter experts within a business. Consider three different buying personas: an order taker, a salesperson, and a subject matter expert (SME). The order taker merely takes an order, and provides a price and delivery schedule. That function can be easily performed by Amazon (often with better results). Of the remaining two personas, which one would you want to encounter as a customer? Would you want the person with a mission to sell something to you, or the expert who you might be willing to pay to meet with because of their deep expertise? Which do you have? More importantly, which person do your customers want? KRL Consulting Tel UK: 0161 641 4040 Tel Outside UK: +44 (0)161 641 4040 Email: info@krlconsulting.com Website: www.krlconsulting.com

ABOUT US

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For over 15 years we have worked with a host of individuals and businesses, through both good and challenging times, but always delivering a positive and lasting change. As a business owner and consultant, I have worked across a wide range of business sectors and built a fantastic portfolio of clients, from small to large businesses. I always view each and every project from a customer centric view – what would I do if this were my business and what is the best solution going forward. With a wide range of experience within both the UK and overseas, the team and I will always strive to fully understand your business and work with you to deliver success. We are here to provide you with your training and consultancy requirements. We look forward to working with you. Karl Morris Founder & Managing Partner info@krlconsulting.com www.krlconsulting.com Facebook Twitter